We will also add support for newly released or reported ECU versions as and when they become available; the turnaround time for adding support for a new ECU is about seven days.
We have to test updates prior to their release, of course, so please don't call us on the same day that you get a car in for tuning and find it has an obscure ECU!
Think ahead: when scheduling a car for tuning you will always take details of its specifications, so find out in advance what type of ECU it's fitted with, so there's no mad rush when the car shows up at your premises.
What we don't support
Basic Tuning Tuition
EcuTek ECU software is provided on the understanding that you are an experienced engine tuner and as such are already familiar with the principles of engine tuning.
Therefore, we do not provide support on simplistic questions such as "What boost pressure should I run with an xxx turbo?" or "What AFR should I have at xxx RPM and yyy boost pressure?" as these are matters for the tuner to decide, not EcuTek.
Our job is to make your job possible, not to do it on your behalf! If we were to ‘cost-in’ such a level of support, the most experienced tuners would end up subsidising the remainder.